Video demonstrating the use of the dispatch board. The dispatch board allows managers and operators to quickly identify which technicians are available and qualified to service a job. Continue reading
Tag Archives: WTSM
Creating New Work Orders
Video demonstrating how to create a new work order in WorkTrack Service Management. Continue reading
Adding a New User
How to add new users to your WorkTrack Service Management Account. Continue reading
Dispatching Emergency Work
How to properly dispatch an incomming service request classfied as an Emergency. Continue reading
Assigning Work Orders to Technicians in WorkTrack Service Management
How to determine which technician to assign a work order based on availability, skill set, location, and workload. Continue reading
