Video explaining how to manage customer updates and flags in WorkTrack.
Category Archives: Vendors
Accepting Work Orders
How to accept service requests on the Work Order Network. Continue reading
How to Handle Disputed Invoices
Periodically questions come up or mistakes are made on submitted invoices. This video demonstrates how to quickly resovle those issues and re-submit an invoice under dispute. Continue reading
Setting Alert Emails
Video on how to set-up Alert Emails. The email listed in your Vendor Portal is where all alerts will be sent related to managing work. Continue reading
Viewing Work Order History
How to view past service history from a particular Work Order or Customer on the Work Order Network. Continue reading